State Farm® Insurance Agent Diane Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
juan rosario
January 14, 2026
5
out of
5
rating by juan rosario
"Excellent service!"
We responded:
"Thank you for taking the time to leave such a great review, Juan. We strive for excellence in all things insurance and are grateful for your positive feedback. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Irene K
January 14, 2026
5
out of
5
rating by Irene K
"I paid my insurance online . State Farm said they didn't have the payment. Diane Smith really worked to fix the situation. She was always friendly , willing to help no matter how many times I called her. It took a while to correct but she never gave up . She's amazing."
We responded:
"Irene, thank you for sharing your experience! We're so glad Diane was able to assist you and resolve the payment issue. Her dedication and friendly support truly make a difference. If you ever need help in the future, we're here for you! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
My Furniture Masters
January 7, 2026
5
out of
5
rating by My Furniture Masters
"Great customer service, friendly and polite. Highly recommend."
We responded:
"Thank you for your kind words! We’re delighted to hear you had a positive experience with our friendly and polite customer service. Your recommendation means a lot to us! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Sherwin Dick
January 6, 2026
5
out of
5
rating by Sherwin Dick
"Attentive and always available"
We responded:
"Sherwin, thank you for your thoughtful review! We're glad to hear that you found our team attentive and always available. We're here whenever you need us! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Samaad Taylor
January 5, 2026
5
out of
5
rating by Samaad Taylor
"Great experience, highly recommend"
We responded:
"Samaad, thank you for your wonderful feedback! We’re glad you had a great experience and truly appreciate your recommendation. We look forward to serving you again in the future! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Twain Shears
January 2, 2026
5
out of
5
rating by Twain Shears
"Professional, kind, & friendly. I personally appreciate Diane Smith. Very helpful with my roadside assistance. I received a happy birthday from my insurance agent, totally awesome!"
We responded:
"Twain, thank you so much for your kind words! We're thrilled to hear that Diane provided you with professional and friendly service during your roadside assistance. We’re also glad your insurance agent made your birthday extra special—that personal touch means a lot to us. If you ever need anything else, don’t hesitate to reach out! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Robinson Cabrera
December 16, 2025
5
out of
5
rating by Robinson Cabrera
"Verry happy even more with the service thank you guys to make it easier for me"
We responded:
"Robinson, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Sumi C
December 15, 2025
5
out of
5
rating by Sumi C
"I rate Diane highly for her level of professionalism and thorough knowledge of State Farm insurance products. She was able to help me when other local State Farm agents were not helpful at all - they did not even seem to know their own products and coverage options. When I spoke with Diane, the process was easy and painless. She was very clear about the coverage terms and when it went through the approval process, everything was as expected. I highly recommend Diane!"
We responded:
"Sumi, thank you so much for your kind words and thoughtful review! We’re thrilled to hear about your positive experience with our office and that we provided you with the professional, knowledgeable, and clear guidance you deserve. It means a lot to us to know the process was easy and smooth for you. Your recommendation truly highlights our commitment to excellent service, and we’re grateful to have you as a valuable policyholder. If you ever need anything else, please don’t hesitate to reach out! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
kenneth testa
December 9, 2025
5
out of
5
rating by kenneth testa
"I have been dealing with Diane Smith at State Farm for many years. Diane and her staff cannot perform any better than they have over the yrs. Calls and emails returned promptly, and any insurance or pricing issues always resolved in a short period time. Highly recommend this State Farm agency."
We responded:
"Mr. Testa, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
D Jack
December 4, 2025
5
out of
5
rating by D Jack
"Diane is very helpful, knowledgeable and easy to work with. It is important to have experienced advisors and I am thankful for her expertise."
We responded:
"D. Jack, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
parris jordan
December 4, 2025
5
out of
5
rating by parris jordan
"Great Agent in Bloomfield!"
We responded:
"Parris, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Xxxtra
December 1, 2025
5
out of
5
rating by Xxxtra
"Great service, very good rates and the process was super easy. Beatrice & Diane were also super friendly and very professional. 5 stars. It was like 1, 2,3."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Henry Gyamfi
November 24, 2025
5
out of
5
rating by Henry Gyamfi
"Great service"
We responded:
"Henry, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
pedro irizarry
November 10, 2025
5
out of
5
rating by pedro irizarry
"They are the best"
We responded:
"Pedro, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
James Simpson
November 7, 2025
5
out of
5
rating by James Simpson
"I have car insurance with state farm"
We responded:
"James, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Roxanne Rosa
November 6, 2025
5
out of
5
rating by Roxanne Rosa
"I’ve been with Diane for about 9-10 yrs now and have not one complaint her services are awesome and would recommend them to anyone."
We responded:
"Roxanne, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Honesty Gilliam
November 6, 2025
5
out of
5
rating by Honesty Gilliam
"Diane is amazing! I have life insurance with Statefarm and I haven’t had any issues thus far. Thank you! ❤️"
We responded:
"Honesty, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Arthur Charles Fleming 3rd
October 14, 2025
5
out of
5
rating by Arthur Charles Fleming 3rd
"Top Notch! Thank you Diane for making all of my insurance needs (business & personal) easy breezy. I HIGHLY Recommend! :)"
We responded:
"Arthur, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Rho Quo
October 10, 2025
5
out of
5
rating by Rho Quo
"Diane’s extremely helpful and knowledgeable with every policy and the best one that works for you. Highly recommended"
We responded:
"Rho Quo. we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Jason Rodriguez
October 9, 2025
5
out of
5
rating by Jason Rodriguez
"Diane and her team are awesome! They are professional, great customer service and they were able to helpe me understand all there services for my personal and professional needs. I would highly recommend them. Thank you State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Wade K
October 8, 2025
5
out of
5
rating by Wade K
"Above and beyond, quality and friendly service."
We responded:
"Wade, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Tanvir Hyder
October 1, 2025
5
out of
5
rating by Tanvir Hyder
"Super helpful. She was able to get me a really good rate on renters and auto insurance."
We responded:
"Tanvir, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
ruben simancas
September 30, 2025
5
out of
5
rating by ruben simancas
"Very professional Excellent service Highly recommend 👌"
We responded:
"Ruben, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Dominique Anderson
September 25, 2025
5
out of
5
rating by Dominique Anderson
"Working with Diane Smith at State Farm has been a great experience for Amazing Strides. She was extremely helpful, patient, and thorough in explaining the business insurance process. Diane took the time to answer all of our questions and provided clear guidance at every step, making sure we fully understood our coverage and options. Her follow-up and professionalism made the process smooth and stress-free. I would highly recommend Diane to any business looking for reliable and attentive support with their insurance needs."
We responded:
"Dominique, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County "
Zainab Abdul-Zahir
September 19, 2025
5
out of
5
rating by Zainab Abdul-Zahir
"I found Ms. Smith to always be pleasant and efficient. She is one of the reasons why I stayed with State Farm. Dealing with corporate was stressful and she came to the rescue resolved the issue on my behalf."