State Farm® Insurance Agent Diane Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paris Victoria
August 21, 2026
5
out of
5
rating by Paris Victoria
"Great service"
We responded:
"Paris, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Robert Scott
August 21, 2026
5
out of
5
rating by Robert Scott
"Very happy with my experience here! The staff was welcoming, helpful, and took the time to make sure everything was explained clearly. The process was smooth from start to finish. Great customer service and a team that actually cares!"
We responded:
"Thank you, Robert, for sharing your experience with us! We're delighted to hear that our team made you feel welcome and provided clear explanations throughout the process. It's great to know that you appreciated the smooth service and our team's dedication to your insurance needs. If you ever have any questions or need assistance in the future, feel free to reach out."
Daily Bread
August 21, 2026
5
out of
5
rating by Daily Bread
"Great Service
I had a really great experience with this office. Everyone was friendly, professional, and made the whole process easy. You can tell they genuinely care about helping their customers and making sure their questions are answered. I would definitely recommend this office to anyone looking for great service!"
We responded:
"Thank you for your feedback, Daily Bread! We're delighted to hear that our team made your experience easy and enjoyable. It's wonderful to know that you felt well taken care of and that your questions were answered. If you ever need assistance with your insurance needs, feel free to reach out.
Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Cathy Lawrence
August 18, 2026
5
out of
5
rating by Cathy Lawrence
"Daliah has been wonderful to work with!"
We responded:
"Thank you for your feedback, Cathy! We're delighted to hear that Daliah has made your experience with our agency so positive. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to us. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Tanisha Williams
August 17, 2026
5
out of
5
rating by Tanisha Williams
"Very pleasant and knowledgeable representatives"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Bloomfield insurance team. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Cat G
August 17, 2026
5
out of
5
rating by Cat G
"Diane is a professional with such class… would recommend her and her staff to anyone."
We responded:
"Cat, thank you for the fantastic review! We’re always here to support you with your insurance needs in Bloomfield. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Courtney Jackson
July 15, 2026
5
out of
5
rating by Courtney Jackson
"Always provide solution to questions . Very professional and know her products."
We responded:
"Hi Courtney, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Bloomfield. If you ever need help, we are just a phone call away! - Your State Farm Agent, Diane Smith. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
John Woodburn
July 5, 2026
5
out of
5
rating by John Woodburn
"Prompt, efficient and friendly agency."
We responded:
"Thanks for the impressive review, John! We are thrilled to hear you had a wonderful experience with State Farm Agent Diane Smith’s Team here in Bloomfield. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
lori Jennex
June 15, 2026
5
out of
5
rating by lori Jennex
"Diane was great when I needed help adding an additional car to my policy. She is always friendly, was very available, very knowledgeable about my policy and gave me options that I could easily understand. I recommend Diane for any insurance needs - she is really awesome!"
We responded:
"Lori thank you so much! I am here to provide you with guidance and understanding regarding any insurance concerns you may have.
Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Marcia Nelson
May 20, 2026
5
out of
5
rating by Marcia Nelson
"I have been w/State Farm for 30 yrs. I’ve never had any complaints. All of their employees go above & beyond to assist the clients. *Ms Dian"
We responded:
"Marcia, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Carlos Neto
May 14, 2026
5
out of
5
rating by Carlos Neto
"Diane always helps me by sending my COIs on time whenever a building requests them. I need these COIs in order to work in the buildings, and I’m very happy with their service."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Diane Smith’s Team. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Royce Thomas
May 6, 2026
5
out of
5
rating by Royce Thomas
"Diane is a great resource for all my insurance needs."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Silas Onyameh
May 1, 2026
5
out of
5
rating by Silas Onyameh
"Great insurance company"
We responded:
"Thank you for the amazing review, Silas! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Marvin Hernandez
April 27, 2026
5
out of
5
rating by Marvin Hernandez
"Very professional and very knowledgeable person and very helpful ."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Diane Smith’s Team! We deeply appreciate your kind words here in Bloomfield. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
leslie jordan
April 21, 2026
5
out of
5
rating by leslie jordan
"Everything was done in a professional manner."
We responded:
"Thank you so much for the 5-stars, Leslie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Diane Smith’s Team anytime. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
tyshonna London
April 17, 2026
5
out of
5
rating by tyshonna London
"Excellent service by these lovely agents."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Diane Smith’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Ruth Potter
April 14, 2026
5
out of
5
rating by Ruth Potter
"Diane and everyone in her office are friendly, responsive, and easy to work with. I've had several issues to sort out over the years and Diane has always been incredibly helpful. We have auto, propery, and life insurance with State Farm and are pleased with our experience. If you are looking for a new agent, definitely reach out to Diane."
We responded:
"Thank you for taking the time to leave such a great review, Ruth. We strive for excellence in all things insurance and are grateful for your positive feedback. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
East Orange
April 14, 2026
5
out of
5
rating by East Orange
"My insurance agent Diane Smith is very knowledgeable and professional. Always willing to explain in detail and takes the time to hear my concerns. I am a fan of State Farm for giving me an experience that’s far different than the usual! Great pricing and even better customer service.."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Diane Smith’s Team. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Forever Ty
March 11, 2026
5
out of
5
rating by Forever Ty
"I spoke with an agent today that had to update my insurance policy and her hospitality over the phone was amazing and warm."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Diane Smith’s Team.
Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Ismael Gonzalez
March 11, 2026
5
out of
5
rating by Ismael Gonzalez
"Very fast and polite… Would highly recommend stopping by and getting assistance with your insurance needs here"
We responded:
"Ismael, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Diane Smith’s Team here in our Bloomfield office.
Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Freddy Tenaglia
March 5, 2026
5
out of
5
rating by Freddy Tenaglia
"Amazing service! Knows her space well and responds quickly!"
We responded:
"Thanks so much for the fantastic rating, Freddy! We are so glad you had a positive experience with us here on State Farm Agent Diane Smith’s Team. If there is anything we can do for you in the future, just give us a shout!
Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Cheryl Thompson
February 17, 2026
5
out of
5
rating by Cheryl Thompson
"Friendly and professional"
We responded:
"Cheryl, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Kyle Patterson
February 11, 2026
5
out of
5
rating by Kyle Patterson
"Diane is a joy to interact with! You can tell immediately that she takes pride in helping her customers and is always willing to go the extra mile to ensure their needs are met!"
We responded:
"Kyle, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
juan rosario
January 14, 2026
5
out of
5
rating by juan rosario
"Excellent service!"
We responded:
"Thank you for taking the time to leave such a great review, Juan. We strive for excellence in all things insurance and are grateful for your positive feedback. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Irene K
January 14, 2026
5
out of
5
rating by Irene K
"I paid my insurance online . State Farm said they didn't have the payment. Diane Smith really worked to fix the situation. She was always friendly , willing to help no matter how many times I called her. It took a while to correct but she never gave up . She's amazing."
We responded:
"Irene, thank you for sharing your experience! We're so glad Diane was able to assist you and resolve the payment issue. Her dedication and friendly support truly make a difference. If you ever need help in the future, we're here for you! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"