State Farm® Insurance Agent Diane Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mario Rivera
September 28, 2026
5
out of
5
rating by Mario Rivera
"The best broker I have the pleasure of dealing with. I doubt with various insurance companies buy for State Farm and Diane the best"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road.
Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Lynn Walsh
September 25, 2026
5
out of
5
rating by Lynn Walsh
"Diane Smith is truly EXCEPTIONAL ! Recently, I was in an auto accident.Diane took me through every single step in filing the claim with the other insurance company as well as following up on the claim.
She made a very difficult experience manageable and as easy as it could be
She is professional, kind, patient and thorough.
I recommend her to EVERYONE.
I am truly grateful for her help ."
We responded:
"Hi Lynn, thank you for sharing your experience! Diane is indeed exceptional, and we're so glad she could guide you through the claim process and make it more manageable. Your recommendation means a lot to us, and we're grateful for your trust in our agency.
Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Barbara Mejias
September 23, 2026
5
out of
5
rating by Barbara Mejias
"Very professional, attentive, and helpful. I appreciated the super fast service and how they took care of all my needs. Always grateful 💘"
We responded:
"Thank you, Barbara! Our team is thrilled to hear that you found our service professional and attentive. We're always here to help with your insurance needs. 💘
Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
s. elder
September 23, 2026
5
out of
5
rating by s. elder
"Questions/inquiries were addressed promptly and accurately. Excellent customer service!"
We responded:
"s., it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Diane Smith and Team
Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Ativa
September 22, 2026
5
out of
5
rating by Ativa
"Diane was incredible from start to finish. It’s rare to speak to a representative who is warm, friendly, patient, AND goes above and beyond to help you. She took the time to explain every detail and answer all the questions I had. This level of customer service is truly what makes a difference. If I could give her 10 stars I would! ✨"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations.
Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Keiko Munoz
September 4, 2026
5
out of
5
rating by Keiko Munoz
"100% recomend this place"
We responded:
"Thank you so much for the 5-star rating, Keiko! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Diane Smith
Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Courtney Jackson
August 26, 2026
5
out of
5
rating by Courtney Jackson
"Always provide solution to questions . Very professional and know her products."
We responded:
"Hi Courtney, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Bloomfield. If you ever need help, we are just a phone call away! - Your State Farm Agent, Diane Smith. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Paris Victoria
August 21, 2026
5
out of
5
rating by Paris Victoria
"Great service"
We responded:
"Paris, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Robert Scott
August 21, 2026
5
out of
5
rating by Robert Scott
"Very happy with my experience here! The staff was welcoming, helpful, and took the time to make sure everything was explained clearly. The process was smooth from start to finish. Great customer service and a team that actually cares!"
We responded:
"Thank you, Robert, for sharing your experience with us! We're delighted to hear that our team made you feel welcome and provided clear explanations throughout the process. It's great to know that you appreciated the smooth service and our team's dedication to your insurance needs. If you ever have any questions or need assistance in the future, feel free to reach out. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Daily Bread
August 21, 2026
5
out of
5
rating by Daily Bread
"Great Service
I had a really great experience with this office. Everyone was friendly, professional, and made the whole process easy. You can tell they genuinely care about helping their customers and making sure their questions are answered. I would definitely recommend this office to anyone looking for great service!"
We responded:
"Thank you for your feedback, Daily Bread! We're delighted to hear that our team made your experience easy and enjoyable. It's wonderful to know that you felt well taken care of and that your questions were answered. If you ever need assistance with your insurance needs, feel free to reach out.
Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Cathy Lawrence
August 18, 2026
5
out of
5
rating by Cathy Lawrence
"Daliah has been wonderful to work with!"
We responded:
"Thank you for your feedback, Cathy! We're delighted to hear that Daliah has made your experience with our agency so positive. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to us. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Tanisha Williams
August 17, 2026
5
out of
5
rating by Tanisha Williams
"Very pleasant and knowledgeable representatives"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Bloomfield insurance team. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Cat G
August 17, 2026
5
out of
5
rating by Cat G
"Diane is a professional with such class… would recommend her and her staff to anyone."
We responded:
"Cat, thank you for the fantastic review! We’re always here to support you with your insurance needs in Bloomfield. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
John Woodburn
July 5, 2026
5
out of
5
rating by John Woodburn
"Prompt, efficient and friendly agency."
We responded:
"Thanks for the impressive review, John! We are thrilled to hear you had a wonderful experience with State Farm Agent Diane Smith’s Team here in Bloomfield. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
lori Jennex
June 15, 2026
5
out of
5
rating by lori Jennex
"Diane was great when I needed help adding an additional car to my policy. She is always friendly, was very available, very knowledgeable about my policy and gave me options that I could easily understand. I recommend Diane for any insurance needs - she is really awesome!"
We responded:
"Lori thank you so much! I am here to provide you with guidance and understanding regarding any insurance concerns you may have.
Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Marcia Nelson
May 20, 2026
5
out of
5
rating by Marcia Nelson
"I have been w/State Farm for 30 yrs. I’ve never had any complaints. All of their employees go above & beyond to assist the clients. *Ms Dian"
We responded:
"Marcia, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Carlos Neto
May 14, 2026
5
out of
5
rating by Carlos Neto
"Diane always helps me by sending my COIs on time whenever a building requests them. I need these COIs in order to work in the buildings, and I’m very happy with their service."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Diane Smith’s Team. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Royce Thomas
May 6, 2026
5
out of
5
rating by Royce Thomas
"Diane is a great resource for all my insurance needs."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Silas Onyameh
May 1, 2026
5
out of
5
rating by Silas Onyameh
"Great insurance company"
We responded:
"Thank you for the amazing review, Silas! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Marvin Hernandez
April 27, 2026
5
out of
5
rating by Marvin Hernandez
"Very professional and very knowledgeable person and very helpful ."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Diane Smith’s Team! We deeply appreciate your kind words here in Bloomfield. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
leslie jordan
April 21, 2026
5
out of
5
rating by leslie jordan
"Everything was done in a professional manner."
We responded:
"Thank you so much for the 5-stars, Leslie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Diane Smith’s Team anytime. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
tyshonna London
April 17, 2026
5
out of
5
rating by tyshonna London
"Excellent service by these lovely agents."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Diane Smith’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Ruth Potter
April 14, 2026
5
out of
5
rating by Ruth Potter
"Diane and everyone in her office are friendly, responsive, and easy to work with. I've had several issues to sort out over the years and Diane has always been incredibly helpful. We have auto, propery, and life insurance with State Farm and are pleased with our experience. If you are looking for a new agent, definitely reach out to Diane."
We responded:
"Thank you for taking the time to leave such a great review, Ruth. We strive for excellence in all things insurance and are grateful for your positive feedback. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
East Orange
April 14, 2026
5
out of
5
rating by East Orange
"My insurance agent Diane Smith is very knowledgeable and professional. Always willing to explain in detail and takes the time to hear my concerns. I am a fan of State Farm for giving me an experience that’s far different than the usual! Great pricing and even better customer service.."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Diane Smith’s Team. Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"
Forever Ty
March 11, 2026
5
out of
5
rating by Forever Ty
"I spoke with an agent today that had to update my insurance policy and her hospitality over the phone was amazing and warm."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Diane Smith’s Team.
Diane Smith - State Farm Insurance Agent, Franklin Street, Bloomfield, NJ, Essex County"