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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Malaika McClean-Jordan

March 22, 2024

5  out of  5 rating by Malaika McClean-Jordan
"Ms. Diane Smith provides exceptional customer service for State Farm Insurance Company. I would highly recommend her services to people who will pay their premiums. Thank you again for Ms. Diane Smith exceptional customer services. Ms. Malaika McClean-Jordan"
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Chrisma Braids

February 3, 2024

5  out of  5 rating by Chrisma Braids
"Thank you Diane I really appreciate your help you are the best!"
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Adrienne M FUDGE

October 3, 2023

5  out of  5 rating by Adrienne M FUDGE
"My business policy is with Diane Smith's State Farm office. Diane Smith is attentive, professional, and caring. Whenever I have questions, and I have many, she and her staff patiently answer my questions. When it is something that the local office can't handle, she follows-up with me to make sure that everything was solved by the corporate office. It is in your best interest to move your business insurance or any insurance needs to Diane Smith. If you want great service by a professional who cares, Diane has you covered."
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Tamika Riddick

October 2, 2023

5  out of  5 rating by Tamika Riddick
"Diane Smith is a fabulous agent who delivers 5-star service. She personalizes her service to meet the needs of her clients. For older clients like my mom, she talks with them as if they were a member of her own family giving them, the comfort and assistance needed with her life and car insurance policies. For younger clients like my son, Diane advised him on the life insurance policy that best suited his needs. In addition, Diane is also assisting my organization in food drives for our community. In my opinion, Diane Smith is one of the best agents, State Farm Insurance Company has to offer."
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Etelvina Ordóñez

September 27, 2023

5  out of  5 rating by Etelvina Ordóñez
"Muy buena atención, recomendado"
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Marc PTA

March 31, 2023

5  out of  5 rating by Marc PTA
"When I have an insurance question I call or email Diane Smith and she comes through with the answer, the possible scenarios, the pros and cons. She is efficient, intelligent and great person to reach out for all questions insurance. If she doesnt know the answer, she will dig for you to get the best possible solution. Home owner, 2 vehicle family - 5 drivers insured through statefarm."
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Lola Thomas

February 6, 2023

5  out of  5 rating by Lola Thomas
"Very professional and efficient. Great personality and provides excellent State Farm Insurance services. I have my (2) cars and home insurance with her office."
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Stephen Ralston

December 20, 2022

5  out of  5 rating by Stephen Ralston
"With a little more than a half century on the planet I have dealt with several insurance people. Several years in commercial real estate, houses, vehicles, businesses bought and sold all involving insurance in some capacity. Diane has absolutely changed my outlook on all insurance agents by her example and performance alone. She responds to every question and request as if I am her only client and her life depends on it. That is obviously not the case and I am not even a fraction of her business. That being said dealing with an absolute professional who is always happy, courteous and responsive is a joy and I will remain a client. I recommend her at every opportunity and will continue to do so."
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Frank Villanueva

June 8, 2022

5  out of  5 rating by Frank Villanueva
"Very helpful and efficient!"
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Leonard Flamm

March 12, 2022

5  out of  5 rating by Leonard Flamm
"Great Service and pleasant staff."
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Somali Allen

January 21, 2022

5  out of  5 rating by Somali Allen
"Diane Smith is awesome, she is a good asset to state farm. She is very nice and patient, I must say I would give her a 10star.thanks Diane"
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Donald Armour

December 15, 2021

5  out of  5 rating by Donald Armour
"Diane is very professional im so glad she's my insurance agent she went above her expectation to help me"
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Bill Harris

October 19, 2021

5  out of  5 rating by Bill Harris
"Just call Diane, she will handle it or share with you how to address the insurance related matter. It's all about customer service, professional, responsive, quality products, at an affordable price. Your time is better spent on other things, let Diane handle your insurance. Trust me. A Homeowner, Auto, Personal Umbrella, Business GL, WC, etc. Customer really, she's that good! I can be a PIA and she always takes the "High Road", just do it you won't regret it."
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Joseph Lusma

June 23, 2021

5  out of  5 rating by Joseph Lusma
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Daniel Wolff

June 15, 2021

5  out of  5 rating by Daniel Wolff
"She is fantastic, courteous, diligent , and extremely professional.She helped me resolve a complicated issue with the Main Office to help me to receive a refund, and she worked it to the finish line.Thank You Diane very much."
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Jack Vanderheof

April 11, 2021

5  out of  5 rating by Jack Vanderheof
"OMG. Thank you Mrs.Smith. you are a Rock Star. And it's an honor to be part of your team. 👏🏿🤞🏿🙏🏾"
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Heidy Mejía

March 25, 2021

5  out of  5 rating by Heidy Mejía
"Thanks for help me with my care insurance your service is the best you deserve the five star 👏 I thanks for the good value that you offer!!!"
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Shareef Franks

January 23, 2021

5  out of  5 rating by Shareef Franks
"Great places to do your taxes"
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EVAN Albert

December 9, 2020

5  out of  5 rating by EVAN Albert
"Very respectful on time and welling to give you the best service to fit you"
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Sarah Huguenin

December 1, 2020

5  out of  5 rating by Sarah Huguenin
"I needed help to resolve a very difficult insurance problem from a foreign state which threatened the loss of my driver’s license here in New Jersey. Diane Smith of the Bloomfield State Farm agency came to my rescue with support, help and time spent to resolve my problem. I highly recommend this service."
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Andrew Intili

August 8, 2020

5  out of  5 rating by Andrew Intili
"Helpful and friendly, would recommend her to anyone looking for insurance"
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Roukia Ba

March 2, 2020

5  out of  5 rating by Roukia Ba
"Diane is professional, she took my file at heart, asked the right questions and got it done in a timely manner. She is very understanding and I really liked how things were handled. Thank you Diane"
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Chris Whitney

February 12, 2020

5  out of  5 rating by Chris Whitney
"Excellent agent. Very helpful and a great experience working with her. Strongly recommended"
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lori Jennex

February 1, 2020

5  out of  5 rating by lori Jennex
"Diane was great when I needed help adding an additional car to my policy. She is always friendly, was very available, very knowledgeable about my policy and gave me options that I could easily understand. I recommend Diane for any insurance needs - she is really awesome!"
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Sarai E Andrade

January 27, 2020

5  out of  5 rating by Sarai E Andrade
"I absolutely recommend her!!! She is the best"